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Healthy Balance

UVA Health Virtual Primary Care On Demand: a Primary Care Provider in Your Pocket

by Luis Soler Rivera

A young woman at home on the couch under a blanket looking at her phone

You've been putting off making a doctor's appointment, but you need care. Maybe it's hard to find time during your workday. Maybe you don't have a primary care provider yet and aren't sure where to start. Maybe you’ve just moved, or you're traveling, or life is simply busy.

Whatever the reason, you're not alone. Many people put off getting care because setting up an appointment and going to the doctor feels like another thing to figure out on your already long list.

That's exactly why UVA Health now offers Virtual Primary Care On Demand. You can see a real UVA Health provider by video, on your schedule, without leaving home or wherever you happen to be in Virginia.

What Is Virtual Primary Care On Demand?

Think of it as having a primary care provider right in your pocket.

Virtual Primary Care On Demand gives you access to expert UVA Health primary care online. You can connect from your phone, tablet, or computer.

A Virtual Primary Care On Demand appointment doesn’t mean lower-quality care. You're seeing the same trusted UVA Health providers you'd find at any of our clinics.

Who Is It For?

The short answer: just about everyone.

Virtual Primary Care On Demand is available for the whole family, from kids to older adults, starting from age 5. Whether you're looking for care for yourself, your children, or an aging parent, we've got you covered.

It's a great option if you:

  • Don't have a primary care provider yet
  • Have a busy schedule and need more flexibility
  • Travel often in Virginia or split time between locations
  • Simply prefer the convenience of virtual care

What Can It Treat?

Virtual Primary Care On Demand handles a wide range of everyday health needs, including:

  • Colds, flu, and minor illnesses
  • Allergies and sinus problems
  • Chronic disease management, like diabetes or high blood pressure
  • Medication management and prescription refills
  • Mental and behavioral health support
  • Preventive care and routine wellness visits

If your provider sees that your condition actually needs an in-person visit, we'll help you get the right appointment you need.

Having a medical emergency? Call 911 or go to your nearest emergency room right away. Virtual Primary Care On Demand is not for emergencies.

How Does It Work?

Getting started is simple:

  • Schedule your visit online or through your MyChart account for a time that works for you.
  • Connect by video using your phone, tablet, or computer.
  • Get care from a UVA Health provider, without stepping foot outside.

That's it. Just care when you need it.

Ready to Get Started?

Don't keep putting it off. Whether it's a nagging cough, a prescription refill, or just a checkup you've been meaning to schedule, we're here for you.

Have questions? Visit our Virtual Visits FAQ or call us at 434.980.6161.