Margaret K Crook, MD

She talks at you instead of to you. Needs to listen to patient instead of quoting statics and studies.

I have recommended Dr. Crook to friends several times.

Dr. Crook is always very thorough. She answers any questions, and gives the information needed to confirm the patient understands completely before ending the office visit. Her medical expertise is appreciated as she demonstrates excellent rapport with her patient.

Great doctor, very knowledgeable

Dr. Crook is excellent! I have already previously given her the highest rating. By now you ought to know that she excels in all areas of her medical practice. I can't believe that you sent me an e-mail in ALL CAPS twice saying Dr. Crook needs my feedback. I really sense that you need my feedback for marketing purposes. Dr. Crook is excellent & dedicated & I feel UVA is lucky to have her. It really bothers me as a patient of UVA to respond to your surveys that a physician is 5 stars out of 5 being the highest & then instead if letting the doctor, NP or PA know about my response I feel you just use it to post on-line for your marketing purposes. When I asked a NP in another dept. If she received my stellar review she said no, & that they usually only heard if something negative was said. I think you really need to learn from UVA Imaging. They have an excellent patient review system that I feel should be implemented throughout the UVA Medical System. They hand out cards like the shape of postcards to each patient at the end of their medical test. It has the name of every person including the receptionist who first interacted with you on the card is phone number of a director at UVA Imaging that over sees the patient responses. They are local UVA staff personnel that listen very carefully to your input. They write down everything you say & they pass it on to the staff that treated you & they do it right away. They have a fun activity where the staff with good reviews get to enter their names in a raffle. The staff morale is high & the staff feel supported & recognized by their UVA Dept. UVA Imaging really cares about both the patient & their staff. They walk their talk. I usually look for the good in people & usually find it in the UVA staff. If I occasionally have a very legitimate concern I do not trust that as part of the UVA medical system you would have the best overall interest of the medical staff or me as a patient

Dr. Crook was great. She took the time to listen to my concerns, and she explained my options thoroughly. Highly recommend.